‘Unacceptable’: Puerto Rico struggles to restore power, water after Hurricane Fiona

More than 1 million customers are still without electricity and about 600,000 are without water in Puerto Rico days after Hurricane Fiona ripped through the island.

TOA BAJA, Puerto Rico – Days after Hurricane Fiona tore through Puerto Rico, a majority of the island is still without power Wednesday, and residents of the U.S. territory are frustrated.

Fiona made its first landfall Sunday afternoon along the extreme southwestern coast of Puerto Rico as a Category 1 hurricane, with winds gusting above 100 mph. Fiona is being blamed for at least three deaths across the Caribbean.

The hurricane’s powerful winds and torrential rains brought down power lines and washed away roads across Puerto Rico. A blackout covered the entire island in the immediate aftermath of the storm.

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FOX Weather correspondent Nicole Valdes, who has been in Puerto Rico since Tuesday, said about 80% of the island – more than 1 million customers – is still without power as of Wednesday as heat bakes the region.

The lack of electricity is making it difficult for residents to find working gas pumps to purchase fuel for their generators, according to Valdes.

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On top of the power outages, Valdes reported, about 600,000 customers are without running water as of Wednesday.

"Resources are slowly going to start to wear thin," Valdes said. "People that have saved up water or maybe have water tanks, that’s only set to last them for about the next few days."

Recovery on top of recovery

All of this adversity comes as Puerto Rico was still trying to recover from the devastation of Hurricane Maria in September 2017. Residents are frustrated, Valdes reported.

"I still can’t believe we’re talking about generators not working in hospitals," said Julie Santiago, of San Juan. "For me, it’s unbelievable. I have no words."

"It’s unacceptable," Santiago added.

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View of wrecked car in the SanJose de Toa Baja neighborhood that was flooded due to the over flow of the river Rio de la Plata as Hurricane Fiona passed by Puerto Rico on Monday Sept. 18, on Wednesday, Sept. 20, 2022. (Pedro Portal/Miami Herald/Tribune News Service)

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View of the damages in road 824 leading to Puente los Cocos to Rio de La Plata river in Toa Alta on Tuesday, Sept. 20, 2022. (Pedro Portal/Miami Herald/Tribune News Service)

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Samuel Santiago removes mud from the front of his house in the San Jose de Toa Baja neighborhood on Tuesday, Sept. 20, 2022, amid flooding after Hurricane Fiona made landfall in Puerto Rico on Sept. 18. (Pedro Portal/El Nuevo Herald/Tribune News Service)

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Cars drive through road PR-307 on September 20, 2022 in Cabo Rojo, Puerto Rico. (ose Jimenez)

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Cars drive through road PR-307 on September 20, 2022 in Cabo Rojo, Puerto Rico. (Jose Jimenez)

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Cars drive through road PR-303 on September 20, 2022 in Lajas, Puerto Rico. (Jose Jimenez)

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People wait in line at the Top Fuel gas station to fill their tanks on September 20, 2022 in Cabo Rojo, Puerto Rico. (Jose Jimenez)

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View of a downed electricity pole on September 20, 2022 in Cabo Rojo, Puerto Rico. (Jose Jimenez)

Federal Emergency Management Agency Administrator Deanne Criswell said she understands the setbacks Fiona has created to Maria recovery efforts, but the federal government is committed to helping the U.S. territory.

"You are not alone in this recovery," Criswell said at a news conference Wednesday. "FEMA is going to be here with you as we embark on this road to recovery together. We will be here tomorrow. We will be here next week, and we will be here in the months to come."

Puerto Rico’s governor said he has formally requested federal assistance, and that more power and water services are being restored each day.

Valdes reported that it could be days or weeks before power is fully restored.